Support

Support

Snapkin (iOS 17+, iPhone and iPad) · Take a photo, the subject becomes a white-bordered hand-cut sticker on today's page.
Contact

Something broken, or an idea? Write to bailutingyu@gmail.com with your device model and iOS version. We usually reply within one working day.

Frequently asked

The cut-out doesn't look right. What now?

Before saving, switch "Cut-out" to "Photo card" in the editor and the whole photo becomes a polaroid-style card. Photos with a clear subject and a clean background cut out best.

Are my photos uploaded?

No. Cut-out and recognition happen on your device and the app makes no network requests. See the privacy policy.

How do I change an entry's date?

There is a date row in the editor; you can move an entry to any day. Photos picked from the library default to the day they were taken, with a "Today" shortcut when that is not today.

Can I change which sticker shows on the calendar?

The calendar shows whichever sticker is first that day. Hold one on the day's board and drag it to the front.

How do I export or delete my data?

Settings → Data → Export as JSON writes out every entry; single entries are deleted from their detail page; deleting the app removes everything.

What is the sample data?

Settings can load six months of sample entries to explore, clearable in one tap, and separate from your own. Switching languages rebuilds them in the new language.

How do I change language or appearance?

Settings lets you follow the system or pick one of nine languages, and choose System / Light / Dark. Both apply immediately.

What does Snapkin Pro include?

The free version keeps one sticker a day; everything you saved stays and export is always free. Pro allows as many stickers a day as you like and unlocks the Night and Terracotta share cards, the other two title fonts, the recognition pack, the year view in Stats and unlimited custom categories. Yearly, monthly or a one-time lifetime purchase; subscriptions can be cancelled anytime in your device settings.

Which permissions are needed?

Camera (taking photos), Photos (picking one, saving share cards) and Motion & Fitness (a small piece of play on the calendar). Any of them can be turned off in system settings; only that feature stops working.